A hailstorm just tore through your neighborhood. Here's exactly what to do next — in order — to protect your home and your insurance claim.
Don't go outside or up on the roof during or immediately after a storm. Wet roofs are dangerous, and downed power lines or debris may still be a hazard. Your first job is simply to stay safe.
Once it's safe, take photos from the ground of anything you notice — dented gutters, hail on the ground (a coin next to it shows scale), damaged screens, or debris. Note the date and time of the storm. This early documentation can help your claim later.
This is the step most homeowners get backwards. Before you file a claim, have a trusted roofing contractor inspect and document the damage thoroughly. That way you know the full extent of what happened, and you have detailed evidence — not just the adjuster's word for it.
Your adjuster works for the insurance company, whose business model is paying out as little as possible. We've seen homeowners get checks for minor repairs when their roof needed a full replacement. Having your own expert in your corner makes all the difference.
Contact your insurance company to start the claim. Provide your documentation. Your roofer can often be present for the adjuster's inspection to make sure nothing gets missed.
After a big storm, out-of-town "storm chaser" contractors flood the area with door-knockers and high-pressure pitches. Many disappear the moment the job is done. Stick with a licensed, local, insured contractor who will still be here next year — and who you can hold accountable.
We handle storm restoration and insurance claims as our specialty. We inspect, document everything, work directly with your insurer, and restore your roof the right way. Call us for a free inspection after any storm.
Honest assessment, no pressure. Serving Shreveport, Tyler, Midland & Baton Rouge.
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